Shipment and payment

 

SHIPPING

The order will be delivered to your address.

You will receive a trace link from PACKETA DE (HERMES, PPL,DHL according to the country of destination).

The driver will contact you and arrange a delivery date.

 

Delivery price is:

Germany - 9 Euros

Other EU countries - 13 Euros

 

PAYMENT

We offer free shipping under the following conditions:

The order will be higher than 150 Euros

 

PAYPAL
You must have a PAYPAL account.

You will receive a payment request. After sending the order, wait until the PAYPAL request has been sent.

 

BANK TRANSFER

Our bank account:

RAIFFEISENBANK:

IBAN: CZ8755000000000002020515

BIC (SWIFT): RZBCCZPP

or

VR-BANK:

IBAN: DE89855901004562033004

BIC code/SWIFT: GENODEF1NGS

GOPAY = CREDIT CARD PAYMENT

(Payment portal through which you can make card payments or instant transfers) If your payment does not go through, write to us at milada.svobodova@gbcreative.cz or call 720 949 310 (Milada Svobodová - she speaks English).

We will send you a new link to make a payment or change your payment method.

 

PERSONAL COLLECTION

For those who live near the Czech border, we offer the possibility of personal collection at the address Pod Hristem 307, Brezenec 431 11.

By written agreement (milada.svobodova@gbcreative.cz)

You pay for your shipment in advance and it is ready for collection at the agreed time.

All offered goods are in stock, we ship 1 to 5 days after receiving payment (depending on the size of the order), in case of cash on delivery we ship the goods no later than the second working day after ordering.

 

ATTENTION: During the promotional period, the delivery time is significantly extended (even to 14 days) depending on the number of orders received.

In case of any ambiguities or complications, we will contact you.